Incident management software

Incident management software that connects reports to action

Capture the event, investigate the cause, assign corrective actions, link related risks, and preserve a complete history from first report to closure.

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RiskGear dashboard with residual risk heatmap, actions, incidents, and upcoming reviews

An incident report is only useful if the follow-up remains visible

A form can record that something happened. It does not automatically show who investigated it, which actions followed, whether deadlines were met, or which known risks should be reassessed.

RiskGear keeps the report, investigation, corrective actions, approvals, linked records, comments, and audit events in one place. That gives operations teams a shared account of both the event and the response.

What the system keeps together

One working record instead of another disconnected tracker

01

Capture a structured incident record

Record what happened, when and where it occurred, its category and severity, the reporter, witnesses, and any injured party.

02

Investigate without losing context

Add root-cause analysis and contributing factors after the initial report while preserving the history of the record.

03

Turn findings into corrective action

Assign corrective actions with owners, due dates, and statuses so an investigation results in accountable work.

04

Connect incidents back to risk

Link an incident to the risks it validates or changes, giving reviewers a clear line between anticipated exposure and actual events.

A practical workflow

Keep the process moving after the record is created

  1. 1

    Report

    Capture the facts quickly with separate category, severity, people, location, and time fields.

  2. 2

    Investigate

    Move the incident into investigation and add root causes and contributing factors as evidence develops.

  3. 3

    Correct

    Assign corrective actions, owners, and deadlines, then track work through completion.

  4. 4

    Close

    Complete review, retain the audit trail, link related risks, and export the incident report.

Frequently asked questions

Clear answers before you start

What information can an incident record contain?

RiskGear records the incident description, occurrence time, location, category, severity, reporter, witnesses, injured party, root-cause analysis, contributing factors, corrective actions, and linked risks.

Are incident category and severity separate?

Yes. Category describes the type of event, such as a near miss or injury. Severity records how serious it was, from Minor to Critical.

Can we assign corrective actions after the report is created?

Yes. Corrective actions are added to an existing incident and can have their own owner, due date, status, description, and audit history.

Can an incident be linked to a risk?

Yes. Teams can link related risk and incident records so an actual event can inform the assessment, controls, and future treatment of a known risk.

Explore related workflows

See how the rest of the evidence connects